Shipping Policy
At Muse, we understand the importance of getting your nail supplies on time and in good condition. That's why we have a dedicated team of professionals who work hard to make sure that your orders are shipped as quickly and efficiently as possible.
Thank you for choosing Muse for your nail supply needs. We are committed to providing you with the best shopping experience possible.
Order Processing:
All orders received before 2 PM EST will be processed and shipped out the same day. Orders received after 2 PM EST will be processed and shipped the next business day. Our business days are Monday through Friday, excluding weekends and holidays.Shipping Options:
We offer several shipping options for our customers to choose from, including standard shipping, expedited shipping, and overnight shipping. The shipping rate will depend on the shipping option selected and the weight and destination of the order.Delivery Time:
Standard shipping typically takes 3-7 business days, while expedited shipping takes 2-3 business days. Overnight shipping takes 1 business day. Delivery times are estimated and may vary based on destination and shipping carrier.Tracking:
Once your order has been shipped, you will receive an email with the tracking information. You can track your order by clicking on the link provided in the email or by logging into your account on our website.Damage during Shipping:
In the rare event that your order is damaged during shipping, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and replace the damaged items if necessary.Returns and Exchanges:
If you are not completely satisfied with your purchase, you can return the unused and unopened products for a full refund or exchange within 30 days of the purchase date. Please contact our customer service team for more information on returns and exchanges.Contact Us:
If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. Our customer service team is available Monday through Friday from 9 AM to 5 PM EST to assist you.Thank you for choosing Muse for your nail supply needs. We are committed to providing you with the best shopping experience possible.